Institutional workspace  /  Overview
●   ORG ACCOUNTChecking connection…
For banks & institutions

Institutional overview

Choose services for your customers, follow request updates, and manage your organisation’s access.

Institutional workspace. Your institution can use its own account to request services for customers. Try the complete intake journey with fictional details and test files. Identity-provider checks and identity-service payments are not connected. Bill payments are available separately in sandbox mode.
Organisation account ⌂
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Open requests ▤
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Your organisation

Welcome to your workspace

Choose a service for your customer requests, check progress, and manage organisation access.

Get started

Start with a service request or review the requirements for your organisation.

01 · Service request

Test an intake

Enter service-specific details or upload a test form, then review and track the whole request.

  • Choose a service
  • Fictional data stays in this browser
  • Track demo status updates
Bulk intake

Import customer rows

Upload a test CSV for one service, confirm each customer’s details, and submit the batch for review.

  • Import and validate CSV rows
  • Review all customer records
  • Track each submitted demo request
Demo documents

Test a form upload

Upload a test CSV, PDF or image. Confirm the extracted or manually entered service details before submission.

  • CSV, PDF and image test forms
  • Sample file stays in this browser
  • Super Admin can download the demo file

Account at a glance

OrganisationLoading…
Account typeInstitution (own workspace)
Workspace statusChecking…
Available actionChecking access…
Test document uploadsCSV, PDF, PNG and JPEG
Identity processingNot active
Demo submissions can be reviewed here. Real customer details, institution files, payments, and provider processing remain off until production safeguards are ready.

Organisation account

Sample

Each institution uses its own account/workspace, separate from individual customer accounts. Sign-in and organisation association are connected; KYB is confirmed during onboarding; wallet roles and spending limits are assigned by authorised managers.

OrganisationLoading…
Account IDManaged by Triadex
TypeInstitution
Primary contactNot provided
Onboarding / KYBAwaiting confirmation
StatusChecking…

What this account can do

Submit single requestsInterest only in preview
Submit bulk batchesUnavailable
Attach test documentsAvailable in the intake flow
Manage team/rolesManage in institution wallet
API accessSubject to approval; no live keys
Permitted purposeDefined per agreement
Production accounts need secure sign-in, MFA (where required), organisation-level permissions, audit logging, and agreed data-processing terms.

Open Team & access to manage invitations.

Service requests

Choose the service, then submit customer details manually or attach your institution’s completed form.

Demo mode. Use clearly fictional details and the generated demo form to test the institution-to-admin review flow. Demo submissions stay in this browser only and are not sent to Supabase, Paystack, NIMC, or another provider.

Your requests

Open a request tracker to see its latest status and history.

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ReferenceServiceSubmittedStatus
Loading your organisation’s requests…

How institution submissions will work

  1. Choose one service for the customer request or batch.
  2. Enter details in Triadex, or upload your institution’s completed customer form.
  3. Triadex checks the submission and flags missing information.
  4. Super Admin reviews the submission and downloads its documents when needed.
  5. After review, payment and provider processing can proceed when connected.
Institution templatesNot required
Super Admin reviewBefore processing
Current readinessComplete demo intake and tracking
Use fictional details and test forms to explore the complete flow in this browser. No real provider checks or charges occur.

Billing & usage

Shared wallet balance and staff-controlled sandbox bill payments.

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Paystack top-ups and VTpass bill payments currently use test money. Wallet history records who funded, requested, and approved each payment. Invoicing and live settlement are not connected.